ESN Designs may collect personally identifying information from Users in a variety of ways, including, but not limited to, site visits, registration, ordering, newsletter subscription, data forms, and in conjunction with other activities, services, features, or resources we make available on our Site. Users may be asked for name, email address, mailing address, phone number, and credit card information as appropriate. We collect such information only if it is voluntarily submitted. Users may visit our Site anonymously and Users may refuse to supply personally identifiable information, except where needed to engage in certain Site related activities, such as purchasing.
We may collect non-personal information about Users whenever they interact with our Site, including browser name, type of computer, and technical information about method of connecting to our Site such as operating system, Internet Service Provider, and other related details.
This Site may use “cookies” to enhance your experience as a User. Your web browser places cookies on your hard drive for record-keeping or tracking purposes. Users may elect to alter web browser settings to reject cookies or to alert Users when cookies are being sent. Please note that if cookies are refused some parts of our Site may not function properly.
ESN Designs collects and utilizes User information for these purposes:
Personalization of User Experience – We may use aggregated information to better understand how our Users access the services and resources provided on our Site.
Improvement of Our Site – We strive for continual improvement of our web offerings based on information and feedback received from Users.
Providing Better Customer Service – We can more effectively respond to your customer service inquiries and support needs by using collected data.
Processing Transactions – Information provided by Users when placing an order will only be used to fulfil that order and provide any required customer service and support. Your information will not be shared with third parties except to the extent necessary to complete your transaction and provide customer service.
Administering Content, Promotions, Surveys, or Other Site features – We may periodically send Users information they agreed to receive about select topics of interest.
Sending Periodic Emails – Email addresses provided by Users to process orders will only be used to send information and updates pertaining to their orders, respond to User inquiries, or respond to User requests and questions. Users may opt-in to our mailing list to receive emails about company news, updates, product or service information, etc. Users may unsubscribe from future emails at any time by following detailed unsubscribe instructions included at the bottom of each email message.